Refund policy
Try it on your next spot
If GHOSTED isn't for you, you can send it back within 14 days of delivery, even if you've opened the box, and we'll refund you.
How to return
- Message us within 14 days of delivery with your order number.
- We'll tell you how to get the box back to us in Malta or Gozo.
- Send back every box in the order you want refunded, opened or not.
Your refund
- If you return your whole order, we refund everything you paid, including delivery.
- If you return only some boxes, we refund the price you paid for those boxes.
- We refund within 14 days of receiving the return. Card payments go back to the same card. Cash-on-delivery orders are refunded by bank transfer.
Damaged or wrong order
If your order arrives damaged or isn't what you ordered, message us and we'll replace it or refund you at no cost.
This doesn't affect your legal rights as a consumer in the EU.
Try it on your next spot
If GHOSTED isn't for you, you can send it back within 14 days of delivery, even if you've opened the box, and we'll refund you.
How to return
- Message us within 14 days of delivery with your order number.
- We'll tell you how to get the box back to us in Malta or Gozo.
- Send back every box in the order you want refunded, opened or not.
Your refund
- If you return your whole order, we refund everything you paid, including delivery.
- If you return only some boxes, we refund the price you paid for those boxes.
- We refund within 14 days of receiving the return. Card payments go back to the same card. Cash-on-delivery orders are refunded by bank transfer.
Damaged or wrong order
If your order arrives damaged or isn't what you ordered, message us and we'll replace it or refund you at no cost.
This doesn't affect your legal rights as a consumer in the EU.